Service Request and Inquiry
Frequently asked
Is Beni waterproof?
Beni is not waterproof. Please avoid exposing him to rain or running through water-covered roads during use.
Why do Beni stare at people on their own and exhibit random behaviors?
When the "Interact with Beni" toggle is turned on, Beni becomes a lively little companion and responds to certain gestures, touches, or voice interactions.
What surfaces are the standard wheels and off-road wheels recommended for?
Standard wheels are recommended for flat surfaces such as carpets, wooden floors, tiles, and concrete roads; off-road wheels are recommended for grass.
What conditions must accessories meet to be mounted on the Action Camera Mount?
The mounted accessory must weigh less than 200g. Please note that taller accessories may affect video quality. It is recommended to prioritize compact and lightweight accessories.
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