Sign in to submit a request
Please sign in to your account so we can link this request to you and keep you updated on its progress.
Sign InHow to Locate Your Serial Number
Your unique 16-digit Serial Number (SN) can be found directly on your Beni and your Mondo App.
Method 1Battery Compartment Label
Remove the battery to find the label inside the battery compartment. Look for the SN on the label, or scan the QR code with your phone to get it.
METHOD 2Mondo App
Step 1: Open the Mondo App, connect your Beni and tap the Settings button on the upper right corner.
Step 2: Select Robot Settings.
Step 3: You can now see your digital serial number.
